Phone & remote support
Most problems don't need a house call. I'll walk you through it on the phone or hop on with a secure remote session — software, email, printers, updates, and the everyday gremlins.
Same-day remote help when I can.
Phone · Remote · Onsite
Fix it or it's free.
I'm Brent Kogan — friendly computer help for homes and small offices. I'll sort it over the phone, remotely, or at your door, within 45 minutes of Victoria Harbour, Ontario.
If I can't fix it, you don't pay.
The person behind the name
I'm Brent Kogan. PC Brent is me.
I'm a neighbour on Georgian Bay — Victoria Harbour, Midland, and the towns around it. When a computer stalls, a printer quits, or the Wi-Fi gives up, you get a person, not a ticket queue.
Most jobs I handle over the phone or remotely, often the same day. If it needs hands on the machine, I come to you. And if I can't fix it, you don't pay.
Request a callbackServices
Help when you need it, where you need it.
Onsite visits
Hardware, networks, or anything that needs hands on the machine. I come to you — homes and small offices within 45 minutes of Victoria Harbour. By appointment.
Serving Georgian Bay and North Simcoe.
Things I fix
- Slow or freezing PCs
- Won't start
- Wi-Fi & printers
- Email trouble
- Pop-ups & malware
- New computer setup
- Backups
- Small-office networks
The promise
If I can't fix it,
you don't pay.
No diagnostic fee. No surprise extras. I tell you what I see, we agree on the work, and if it isn't fixed — it's free.
How it works
Simple on purpose.
- 01
Tell me what's wrong
Request a callback. A few sentences is enough — I'll take it from there.
- 02
We diagnose together
Over the phone or remote first. If it needs a visit, we book a time that works.
- 03
I fix it — or you don't pay
Straightforward work, plain language, and that guarantee standing behind it.
Within 45 minutes of Victoria Harbour.
Based on Georgian Bay. If you're in the area, I can come to you. Remote support is available wherever we can get a connection.
- Midland
- Penetanguishene
- Port McNicoll
- Waubaushene
- Port Severn
- Honey Harbour
- Tiny
- Coldwater
- Elmvale
- and nearby
Get help
Tell me what's stuck.
Leave your number and a short note. I'll call you back and we'll figure out whether it's a remote fix or a visit.
brent@pcbrent.com